Publications

A methods paper comparing randomization strategies in college field experiments, finding that individual-level assignment holds up better against contamination than expected — with practical guidance for balancing power and risk.

A four-year study of an AI text-messaging chatbot at a large urban public university, examining what makes such systems sustainable and where their effects on students actually show up.

A pre-registered experiment finding that AI chatbot outreach in large undergraduate courses raised students' final grades and increased their use of academic supports like tutoring.

A brief on summer melt — when college-intending graduates never enroll — identifying four evidence-based models districts can use to keep students on track: nudges, counselor outreach, peer mentoring, and summer bridge programs.

A report tracing how Massachusetts' SUCCESS initiative — a first-of-its-kind state investment in wraparound support across all 15 community colleges — moved from budget line to practice on campuses.

A qualitative study of what it takes for faculty and staff to implement a technology-based student success intervention together — and why the local negotiations involved make such programs hard to scale.

Two large experiments testing an AI chatbot's outreach to college students, finding it works best for discrete, time-sensitive administrative tasks like financial aid forms and registration holds.

A study using the 2008–18 Baccalaureate and Beyond data, finding that parental education — especially parents' graduate degrees — predicts whether students enroll in graduate school and which credentials they pursue.